If you have an urgent need to attend the surgery then every effort will be made to provide an appointment with a health care professional within 24 hours. Should you wish to see a specific doctor we will be happy to make an appointment with the GP of your choice but it may be necessary to wait longer than 24 hours for this appointment.
We aim to offer routine appointments within 48 hours. They are usually 10 minutes. If you feel your problem may require longer than this or you need to discuss more than one problem, please notify the receptionist at the time of booking.
The practice counts on your co-operation to inform us and cancel if you are unable to attend so that the appointment may be offered to another patient.
We apologise for delays which may occur during surgeries. These usually occur because a patient has a particularly complicated problem which takes more times to resolve. We would ask for your patience on such occasions.
If you regularly fail to attend appointments then you may be removed from the list.