Ordering Repeat Prescriptions
You can order your repeat prescriptions by:
- Using the NHS App
- Using our GP online system: EMIS Access (for more information about how to register click here)
- Fill out a repeat prescriptions request form at reception
- Via email to email@example.com
We do not take repeat prescription requests over the telephone unless you are housebound.
Please allow 48 working hours for prescriptions to be processed and ready for collection.
To assist the receptionist in processing your prescription you will need to give the following details:
- Your full name and address
- Names and strengths of all medication you require
Any medication you have requested and is not on your list of repeat medication will be referred to the Doctor and issued at their discretion.
- If the chemist is collecting your prescription from the surgery it is your responsibility to order the prescription and then notify the chemist
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery.
Do not put it in your household bin or flush it down the toilet.
Find out more about prescription charges on nhs.uk.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- Send us a non-urgent query via Patchs
- Phone us after 10am
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
When you order your medication, you can have your prescription sent electronically to a pharmacy of your choice. This is called a nomination.
Once you nominate a pharmacy:
- You will no longer need to collect paper prescriptions from the surgery
- Your nominated pharmacy will receive your prescriptions until you change or remove your nomination
You can nominate a pharmacy by calling the surgery, discussing with the pharmacy of choice or online via the online services.
Your nominated pharmacy may be able to request medication for you on your behalf, please discuss with the pharmacy if you wish to set this up.
Some pharmacies also deliver, there may be a fee. If you wish to have your prescriptions delivered, please discuss with your nominated pharmacy who will arrange this with you.